Customer Information Technology, LLC
Customer Information Technology, LLC
2406 Franklin Road
Columbia, PA 17512-9315
2406 Franklin Road
Columbia, PA 17512-9315
Categories: Business Oriented Computer Software, Computer Services, Consulting Services, Management & Consulting Services, Marketing, Software Training, Computer
ACT! Contact Management Software, Customization, Reports, Training & Consulting
Looking for a certified ACT! consultant for the Buffalo, Rochester, Syracuse, Albany, New York, Western New York/WNY or New York area? Customer-IT specializes in ACT! Database management, contact management software consulting, customization, reporting & training. Call (716) 514-3754
Keywords: ACT! certified consultant, ACT! consultant, ACT! consulting, ACT! contact management, ACT! contact management software, ACT! contact management software consulting, ACT! database management, ACT! database training, ACT! software training, ACT! training, ACT! Report Design, ACT! Report Customization, ACT! AddOns,
Looking for a certified ACT! consultant for the Buffalo, Rochester, Syracuse, Albany, New York, Western New York/WNY or New York area? Customer-IT specializes in ACT! Database management, contact management software consulting, customization, reporting & training. Call (716) 514-3754
Keywords: ACT! certified consultant, ACT! consultant, ACT! consulting, ACT! contact management, ACT! contact management software, ACT! contact management software consulting, ACT! database management, ACT! database training, ACT! software training, ACT! training, ACT! Report Design, ACT! Report Customization, ACT! AddOns,
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Interview Q&A
How long have you been in business?
Since 2001
What is your primary product or service?
ACT! Software & Act! AddOns, Plus Integration, Customization, Support and Training Services
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
In 1986 I started my own insurance restoration contracting business. By 1992 I needed something to help keep track of my contacts, quotes, jobs and appointments that I could share with my office team. I went to Computer City and asked what they had that could help me. I ended up buying a computer, monitor, printer, paper and ACT! That was the best choice I could have made. They had free 800 support back then and during slow time I read the manual, watched videos and called support any time I had a question. Not before long they were calling me a "Power User". In 2001 they invited me to become a consultant and reseller and life has changed ever since!
How do you differentiate yourself from other businesses in your category and area?
Identify the Problem & Objectives before coming up with a solution: I believe in helping companies identify the problems they are hoping to solve and the objectives they are trying to reach and then help them to establish a mutually agreed realistic value for solving those problems and reaching those objectives. If the solution is a fraction of the reasonably expected results then I recommend 1) we proceed 2) if not I recommend prospects find some other solution or even 3) do nothing. After all: Why fix a problem that is not worth fixing?
How many locations do you have and do you have plans to expand?
1 Location at present. We are considering expanding into the PA marketplace.
Provide detailed directions to your location
https://www.google.com/maps/place/107+Bennington+Rd,+Buffalo,+NY+14226/@42.952397,-78.770335,17z/data=!3m1!4b1!4m2!3m1!1s0x89d373152b5aa685:0x1dedfa0fa8c8c7f5
What type of payments do you accept?
Cash, Check, PO (with approval), MC and Visa
Which areas do you service?
Anywhere there is an internet connection.
Who owns your company or runs daily operations?
Dave Worral
What are your hours of operation?
9-5 M-F
What is the best compliment anyone can give you?
https://www.linkedin.com/in/daveworral
What is your favorite quote or Bible verse?
As you sow so shall you reap.
Since 2001
What is your primary product or service?
ACT! Software & Act! AddOns, Plus Integration, Customization, Support and Training Services
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
In 1986 I started my own insurance restoration contracting business. By 1992 I needed something to help keep track of my contacts, quotes, jobs and appointments that I could share with my office team. I went to Computer City and asked what they had that could help me. I ended up buying a computer, monitor, printer, paper and ACT! That was the best choice I could have made. They had free 800 support back then and during slow time I read the manual, watched videos and called support any time I had a question. Not before long they were calling me a "Power User". In 2001 they invited me to become a consultant and reseller and life has changed ever since!
How do you differentiate yourself from other businesses in your category and area?
Identify the Problem & Objectives before coming up with a solution: I believe in helping companies identify the problems they are hoping to solve and the objectives they are trying to reach and then help them to establish a mutually agreed realistic value for solving those problems and reaching those objectives. If the solution is a fraction of the reasonably expected results then I recommend 1) we proceed 2) if not I recommend prospects find some other solution or even 3) do nothing. After all: Why fix a problem that is not worth fixing?
How many locations do you have and do you have plans to expand?
1 Location at present. We are considering expanding into the PA marketplace.
Provide detailed directions to your location
https://www.google.com/maps/place/107+Bennington+Rd,+Buffalo,+NY+14226/@42.952397,-78.770335,17z/data=!3m1!4b1!4m2!3m1!1s0x89d373152b5aa685:0x1dedfa0fa8c8c7f5
What type of payments do you accept?
Cash, Check, PO (with approval), MC and Visa
Which areas do you service?
Anywhere there is an internet connection.
Who owns your company or runs daily operations?
Dave Worral
What are your hours of operation?
9-5 M-F
What is the best compliment anyone can give you?
https://www.linkedin.com/in/daveworral
What is your favorite quote or Bible verse?
As you sow so shall you reap.
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